Faqs about 10% CashBack on Dining & Entertainment
Where all can I avail of 10% Cashback?
10% Cashback is offered to the customers on Restaurants & Entertainment MCC (Merchant Category Codes) as defined by VISA. This would also include Bars, Pubs & anything else classified under Restaurants MCC. Entertainment would include Movie and Play theatres. Cashback is specifically not offered on Hotel MCC as specified by VISA.
Would that also include coffee shops & pizza outlets like Café Coffee Day, Barista or Dominos etc?
Yes you can avail of the cashback if the coffee shops & pizza outlets are mapped under the Restaurant MCC in VISA mapping. As per VISA data majority of coffee shops and pizza outlets are identified as under Restaurant MCC and hence the customer will enjoy a 10% Cashback.
Would that include eating joints at Shopping Malls like Spencer’s, Big Bazaar etc?
Restaurants within Malls & Department store are mapped as malls; hence no cashback will be earned on them.
Will this include all restaurants, bars and pubs in hotels?
Hotels are strictly barred from any cashback. For e.g. If a customer eats at TAJ or ITC Grand Maratha they will not receive cashback.
Is this cashback applicable to Multiplexes only?
It is available at all outlets mapped under ’Entertainment’, so apart from Multiplexes all theatres etc are also included in the cashback.
Which Multiplexes are included in the offer?
As given above all Multiplexes under Entertainment are included in this offer.
Can this be combined with any other offer the multiplex may be offering?
Yes, it can as we will be providing cashback on the amount once the customer is billed.
Can this be combined with any other offer the multiplex may be offering?
Yes, it can as we will be providing cashback on the amount once the customer is billed.
Will this also cover payments I make for movies and theater through the internet?
If you book the tickets from a 3 party website e.g. Book My Show, you will not be earning any cashback if they are not mapped under Entertainment MCC. However if you book on the website of a particular multiplex etc www.pvrcinemas.com, you will be entitled for 10% cashback.
What is the maximum transaction amount in a single swipe for which I can earn cashback?
The maximum transaction amount for a single swipe is Rs 4000; hence the maximum cashback that a customer can earn in a single transaction is Rs. 400. If the transaction value for example is Rs 4500, you are not entitled for any cashback.
What is the maximum amount of cashback available to me?
The maximum cashback that you can earn in a month is Rs 800. Once this limit is exhausted, you will not be entitled for any more cashback on dining & entertainment in that month.
How & when will the cashback appear in the statement?
Cashback would appear in your statement following transaction date. You will be billed the complete transaction amount and the cashback would appear as a credit entry.
Under what circumstances will I not earn cashback?
You will not enjoy any cashback in the following scenarios -
You have continuously defaulted on your last three payments due.
You have already exhausted the monthly limit of Rs 800.
Faqs about Fuel Surcharge Waiver
Where is the waiver valid?
Most credit card companies have tie-ups with only a select oil companies and hence the waiver is valid only at select petrol pumps, but Kotak Trump Card will offer the customer fuel surcharge waiver across all domestic petrol pumps.
What is the minimum/ maximum transaction amount for a single swipe?
The minimum is Rs 400 and the maximum is Rs 4000.
What is the maximum fuel surcharge waiver that I can get on a single transaction?
The maximum transaction amount for a single swipe is Rs 4000. Hence the maximum surcharge waiver can be Rs 100 (2.5% of Rs 4000).
Is there any monthly or annual cap on how much surcharge can I earn?
No there is no monthly or annual cap on the surcharge that can be earned.
faqs about Railway Surcharge Waiver
When is the waiver applicable?
On purchasing of rail tickets online the customer levied a 1.8% surcharge. Kotak Gold Card offers you a Railway Surcharge Waiver on this.
Is the waiver applicable on the delivery charge?
No. There is no waiver applicable on the delivery charge.
What is the maximum surcharge waiver that I can get?
You can earn up to Rs 500 annually as Railway Surcharge waiver.
Is the waiver applicable at the ticket booking counters?
Yes, the 2.5% surcharge waiver is applicable at booking counters as well if you use your Kotak Gold Card to buy the tickets.
Is there a special service offered while canceling the tickets?
No there is no special service offered. The surcharge will be automatically reversed if you cancel the tickets.
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